The dimoro.gr online store belongs to the company with the following details:
Name: ILIOPOULOS D. ATHANASIOS
Distinctive title : Dimoro
Address: Letrinon 6, Pyrgos Ilias, P.O. 27131
Tel. : 26210 26528 - 6973690673
VAT number: 127889033
G.E.M.I. number : 160999525000
Please review the following terms and conditions before placing your order. We inform you that before placing your order, you agree to be bound by these rules.
1. Age limit
The dimoro.gr online store sells products only to people over the age of 18 and reserves the right to refuse the sale otherwise.
2. Hours of operation
dimoro.gr is an online store and, therefore, it is accessible to its visitors/customers 24 hours a day, 7 days a week. However, telephone or electronic communication with the store is possible within the hours of 9:00 - 15:00, weekdays and Saturdays excluding public holidays.
3. Description of Services
dimoro.gr provides full services for the acquisition of its products. These services include purchasing online, mail, fax, phone, confirming your purchase, choosing payment terms, proper packaging, shipping to your location with security and receipt or shipping slip invoice.
4. Order
The amount indicated on the site includes VAT. 24%, but transport costs are not included. The prices are indicated on the corresponding page of the site, where the user chooses the way he wishes to make the shipment/payment, or you can see them in detail on the receipt you will receive with your purchase. dimoro.gr is not responsible for anything that happens beyond its control, ie it is not responsible for loss, late orders or interruption of telephone, electrical network, program software or other systems. Nevertheless, it remains at the disposal of its user-clients to smooth out any problems.
5. Order Confirmation
From dimoro.gr you will receive an update that will confirm your order, within 24 hours of its electronic registration and only then, the order becomes binding. We encourage you to print this page and keep it as proof until you receive the legal receipt of the product. Your order will be confirmed by e-mail, fax and/or sms. On the receipt that will accompany your product when you receive it, you will find the full purchase amount, including any charges and taxes that may be applicable. If you wish, it is possible to issue an invoice instead of a simple receipt, but you must have been informed beforehand.
6. Packaging
dimoro.gr is responsible for ensuring the correct packaging of your products, each according to its particularities. The packaging includes safety packaging, both inside and outside, for better protection. If, nevertheless, a product is detected upon receipt, which is not even, then at our expense it will be replaced, after immediate telephone notification from the customer. dimoro.gr reserves the right to check the product, in order to decide on its condition and whether the customer is responsible or not.
7. Delivery
The delivery of the products takes place, except in cases of cash on delivery, after dimoro.gr receives the entire amount of the order. Delivery is made immediately from the order confirmation date. The delivery period does not include delays due to strikes or other unforeseen circumstances (see weather conditions etc.).
8. Transportation Costs
Shipping costs for the whole of Greece are free for every purchase over €49. For every purchase under €50, shipping costs are €3. Shipping costs for Cyprus are €10. Packages take 10-12 days to ship, and payment methods should be via card or paypal only.
9. Payment methods
dimoro.gr customers can choose from the following payment options for their orders:
Bank account deposit
Via credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners
Each order is processed once payment has been made for both the specific item and the shipping costs.
10. Shipping/Delivery Methods
Depending on the address of the recipient, the delivery of the orders is done either by an employee of the company using the same means, or with a cooperating courier service, or through an agency/post office, in special cases. In addition, the customer has the option to pick up his order from the company's physical store, after consultation, free of charge.
11. Issuance of Receipt/Invoice
The company is required to issue a retail receipt (or invoice based on information provided by the customer) forfor each purchase.
12. Quality Guarantee/Returns
The dimoro.gr team, utilizing its long experience and expertise in its field, guarantees the safekeeping and maintenance of the store's catalog items under professional conditions. In addition, it makes every effort to ensure that each item is delivered to the customer in perfect condition. In case of any defect in the product or its packaging, the customer is requested to contact dimoro.gr within five (5) working days, in order to initiate either the replacement of the product, or the return of the money by credit to a bank account or credit card card (not cash).
13. Restrictions on Use
The entire content of the site is registered based on EU legislation. and is protected by international copyright laws and international supply agreements. Material from dimoro.gr as well as related services may not be copied, distributed or transmitted in any way if not permitted by dimoro.gr Site users may download a copy of part or all of the material for personal, not commercial use provided that they do not modify the material in any way, nor erase or change anything related to the copyright and mark of authenticity. All material on this site is provided for legal use only.
14. Limitations of Liability
dimoro.gr bears no responsibility for technical errors of any type, both in the computer and in the software it uses, for problems connecting to the network or for incomplete, unclear or delayed transmissions. In no case is it responsible for damages arising from the use of material from this address.
15. Protection of personal data
At dimoro we want you to know and have control over what data you share with us and what we do with it. This text (which is called the Privacy Policy) explains in simple words and clearly what data we collect and how we use it. Its purpose is to help you decide what data you want to share with us and how.
Below is a summary of the most important points of the privacy policy, but we recommend that you read the entire text.
When you use dimoro — even without purchasing a product — we receive personal data from you, such as your IP address and the type of device you use, without this identifying you. In addition, by choosing to create an account on dimoro, you share with us your e-mail address, your mobile number, your name and your address details. We use these details to secure your account as well as to contact you about issues that concern you.
At dimoro, he wants to make your online shopping better. We provide you with the possibility to save products that interest you in your account. We use information from the products you search, view and save to show you results that may be of most interest to you and to alert you to opportunities that may be of interest to you.
dimoro provides the possibility of public communication. Product ratings are public and visible to all dimoro visitors.
Through your account settings, you can choose which data to share with us and manage your preferences regarding our communication with you and promotional actions.
For any question or comment regarding this policy, do not hesitate to contact us by email at info@dimoro.gr.
DATA YOU PROVIDE US
All the data you provide us is required by the services we use in order for them to function.
Account information
You do not need to have an account to use or make a purchase from dimoro. If you choose to create an account, we will ask you for the following information:
Name
Last name
E-mail
Landline or mobile phone
Address information
Login code
The above information is not publicly displayed. Only your name appears when you log in with the password, which only you know. By providing the above information, you can easily make your online purchases, without having to fill out the order form every time. You can also track the progress of your order as well as the history of all your orders. These details are also used by specialized staff of our store to ship the products of your order.
You can also choose if you want to receive updates from offers and news of our store.
Shipping / Billing Details
If you make a purchase through dimoro, we will ask you for your billing information
